Terms of Service
CBotMate Australia collects certain information about you when you interact with this website, www.cbotmate.au (“Website” or “Site”). This Privacy Notice describes how we obtain and treat that information in accordance with Australian privacy laws.
We collect and use information about you, our Site users, in several ways. We receive information directly from you when you create an account or send us email. We also collect information electronically when you browse our Website. There are two types of information: anonymous and personal. Personal information is any information that can be used to identify you individually, such as your name, address, email address, or phone number.
You may be asked to provide personal information anytime you are in contact with us. We may share your personal information with our business affiliates, as described below. We and our affiliates may combine your personal information with other information to provide and improve our products, services, and advertising. You are not required to provide any personal information, but if you choose not to, we may not be able to provide you with our services or respond to your requests.
Information Collection, Use and Opting Out
We collect information based on your level of engagement:
Website Visitors (browsing only)
Registered Robot Owners or Prospective Buyers
Website Visitor
What We Collect
IP address, browser type, operating system, time and date of access, referring site address, and other analytical data.
Cookies
We use cookies to track browsing activity. You may choose to disable cookies in your browser settings, though some features may not function properly without them.
Third-Party Analytics
We use Google Analytics and similar tools to measure usage and demographics anonymously.
Behavioural Advertising
We and advertising partners may use cookies to serve relevant ads based on your interaction with this Site and others (e.g., Google, Facebook). You can manage your ad preferences or opt out via:
Device Identifiers
We may collect device-specific identifiers when using a mobile device. Disabling these may affect functionality.
Do Not Track
Some browsers support “Do Not Track” settings, which we currently do not respond to.
Registered Robot Owner or Potential Owner
When you register a product, upgrade software, contact us, or participate in surveys, we may collect your:
Name, email, phone number, address
Contact preferences
Feedback and product use data
We may use cookies to remember login credentials.
Information Sharing
We do not sell your personal data.
We may share your information only with:
Service partners and agents (e.g., customer support)
Legal authorities, if required
Aggregate reporting (anonymised)
Opting Out of Email
You can opt out of promotional emails:
Via unsubscribe links in emails
By contacting: hello@cbotmate.com.au
Linked Websites
We are not responsible for privacy policies of third-party websites linked from ours. Always check external site policies.
Children
We do not knowingly collect or sell products to individuals under 18. Parental consent is required for use by minors.
Business Transitions
If Mamibot Australia is acquired or merges, user data may be part of the transferred assets, subject to this Privacy Notice.
Security Measures
We maintain reasonable physical, technical, and administrative safeguards. However, no system is fully secure.
International Data Transfers
We store and process data in Australia. In some cases, your data may be stored on servers outside of Australia, and we will ensure reasonable protection in line with the Australian Privacy Act 1988 (Cth) and Australian Privacy Principles (APPs).
Changes to this Policy
We may update this Privacy Notice to reflect changes in law, technology, or our practices. Continued use of our Site after changes constitutes acceptance.